When a Digital Transformation Project ends up “successfully” but customer feels like he did not achieve what he actually needed, it is nothing less than a debacle, considering the time, money and the effort involved in the implementation of the same.
This is one of the top 5 reasons listed as barriers to success in Digital Transformation journey in recently commissioned Wipro Digital Transformation Survey 2019.
In this article, I explore what enterprises can do to avoid getting into this zone. Read on and share your views. Would love to have a conversation on this…